Chances are you’ve invested a significant amount of time and money building your email marketing list, but are you taking care of it? What exactly should you be doing to ensure email address integrity and maintain list deliverability, and how often?  And what’s the downside of not doing enough – or worse yet – doing nothing at all?

This recorded broadcast of Synchronicity Marketing’s Google+ Hangout on Air explores these questions and more with email marketing expert Austin Bliss, President and co-founder of FreshAddress (the leading experts in email deliverability, address hygiene and validation). Austin and I cover the gamut when it comes to email address verification, validation, correction and enhancement.

Learn why the care and feeding of your email list needs to become an ongoing priority, pitfalls to avoid, and resources for doing it right. If your company relies on email marketing as a major revenue channel and you want to avoid blacklisting, deliverability blocks and spam traps, this is MUST SEE VIDEO!


Three Email Marketing Improvement Challenges for 2014

by Karen Talavera on April 8, 2014

Three Worthy Email Marketing Improvement Challenges for 2014

With the first quarter of the year behind us already, what will you do to maximize email marketing’s contribution to your bottom line from here on out? Although raising email open and click-through rates seems to be forever on the agenda, there’s a lot more to creating a successful program than focusing on boosting response and engagement.

Here are three worthy challenges to put in place for the remainder of your marketing and business year that will have you [click to continue…]


4 Content Marketing Approaches for Email Fun and Profit

February 12, 2014

This month I thought I’d share a webinar I recently presented for BrightTALK: 4 Content Marketing Approaches Every Email Program Can Profit From. If you haven’t yet embraced Content Marketing, you’re missing a huge opportunity to create powerful, continuous inbound lead generation and ongoing, lasting customer engagement. Content Marketing isn’t a channel, it’s an approach [...]

Read the full article →

A Blueprint for Email Messaging Strategy Success

January 31, 2014

As a marketing channel, email is coming off a banner year! 2013 boasts some of the most significant investment and acquisition activity in the industry’s 20-year history ( acquired ExactTarget for almost $3 billion, Oracle offered $1.58 billion for Responsys). Despite the occasional sensational headline to the contrary, email marketing’s use and popularity continues to [...]

Read the full article →

Determining Subscriber Value: What’s a List Member Worth? (Part 2)

December 20, 2013

Last month we explored the first of two important digital marketing list subscriber metrics: CPA, the cost to acquire a new list member (see Part 1 here). I also presented a process for determining your maximum allowable CPA – that is, how much it’s worth paying or investing to acquire new subscribers on a name-by-name [...]

Read the full article →

Determining Subscriber Value: What’s A New List Member Worth? (Part 1)

November 30, 2013

I was just paid $16.56 for my email address. You read that right: CVS, the drug and pharmacy chain, paid upwards of $15 to acquire my email address. There I was in my local store buying about $40 worth of health and personal care items when they offered me an instant 20% savings on my [...]

Read the full article →

Is Email The Cinderella of Your Marketing?

October 31, 2013

This faithful servant deserves to be treated like royalty instead. Here’s why . . . After over a decade in successful use there is abundant proof that email is not only the connective tissue of all data-driven marketing but also the revenue-producing juggernaut of digital efforts. Yet despite claiming the highest ROI of all direct [...]

Read the full article →

Three Big Mistakes to Avoid When Hiring Help

September 10, 2013

After focusing on specific email marketing conundrums over the past several months, the Enlightened eMarketing blog is taking a breather to  focus on a major business conundrum we all face: hiring effective help. This month’s guest post on the topic is courtesy of small business optimizer Melanie Benson Strick (pictured here). Melanie’s advice isn’t just [...]

Read the full article →

Help! My Email Open Rates Are Falling and Can’t Get Up

August 28, 2013

In my ongoing series of email marketing conundrums, I couldn’t possibly overlook this one: declining email marketing open rates. Although much has been written on the subject, my goal is to provide you with not just a diagnostic checklist for investigating why open rates are falling nor to hand you a “best practices” list of [...]

Read the full article →

The Truth About Emailing Without Permission

July 15, 2013

Last month we explored how to begin mailing a list of email addresses gathered both with and without explicit permission. You can read about how to handle the “never-been-emailed” list here. While many email marketers have the best of intentions when it comes to obtaining the clear permission of people they want to email, their [...]

Read the full article →