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Avoiding Forgotten Stepchild Syndrome in Email Design
by Karen Talavera
10 14, 2010 | Posted in Creative, Email Marketing | 0 comments
photo credit: Pranavian
Thankfully, the days of silo-ed email marketing run by two techies hunched in a shared cubicle wedged into a forgotten corner far from the marketing department are largely over at most companies. However, marketing email can still suffer from "forgotten stepchild syndrome" when it comes to design.
It's a fair enough question: "Should my email creative match the design/look/feel of my company's website?" Ideally yes, provided your website was created or at least had a face lift in the last few years. (If it hasn't been touched since 2002, that's a different story.) But in general, yes, from a creative standpoint your email marketing messages need to be included in your digital family.How to Identify Your Brand’s Biggest Fans on Your Email List
by Karen Talavera
09 16, 2010 | Posted in Customer Loyalty, Email Marketing, Social Media | 0 comments
photo credit: kozumel
On any email list, there will be three populations: the people who love you, the people who like you, and the group who are just hanging in there. Last month I wrote about how to re-engage inactives, but this month I’d like to focus on a far more appealing sector: the people who love you. I call them brand loyalists.
So how do you figure out who's who? Here are five ways to identify brand loyalists on your email list:Get Free Updates
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